Experience

Office Manager

HomeBuild

June 2025 – Sept 2025

  • Supported and coordinated a three-representative sales team, prioritizing appointments, handling reschedules, and keeping calendars on track using MarketSharp CRM software.
  • Scheduled and tracked installations for windows, doors, siding, and roofing, including delivery timelines to warehouses and job sites.
  • Served as the primary point of contact for customers via Angi, Yelp, website inquiries, and phone calls, answering questions and booking appointments.
  • Communicated with vendors (e.g., Pella, ProVia) regarding order delays and relayed updates clearly to customers.

Team Member

Party City

Aug 2023 – Feb 2025

  • Consulted customers and recommended products based on their needs.
  • Handled transactions accurately and efficiently in a fast-paced environment.
  • Maintained inventory organization and supported daily store operations.
  • Helped train new team members and contributed to a collaborative team culture.

Front Desk

Elmhurst Tyrrell Fitness Center

Sept 2022 - May 2023

  • Maintained a record of all members on a daily basis who entered the gym while also enforcing the policy of members having to check in to ensure a safe environment.
  • Managed an efficient work environment by being able to multitask so that there is no delay with customer service.